Author Archives: Denise Moreland

We live in a fashion-driven culture that impacts every sector of our lives. What was trending last year (or yesterday!) is soon considered passé. Fashion changes are most noticeable in clothing, technology, language, music, and, for me, glasses. Just when … Continue reading →

“Thank you.” “You’re welcome.” When you have this exchange, you are probably talking with a baby-boomer or traditionalist. “You’re welcome” is a lovely response of hospitality and generosity. “Thank you.” “No Problem.” Now, you are likely talking with a Gen-Xer. … Continue reading →

When I was growing up in the 1960s, women were routinely referred to as “girls.” The woman’s movement of the 70s and 80s changed the culture so that it became the norm in professional settings and in the media, and … Continue reading →

Have you noticed in recent years that our everyday language has become weaponized? We have replaced “tools” and “toolkits” with “weapons” and “arsenals.” To respond to a crisis, we now have “SWAT teams” who meet in “war rooms.” When we … Continue reading →

When people are driving, it is important for everyone to stay in their lanes, and only switch lanes when it is clear.  Driving is a complex activity with a simple goal—get from point A to point B, as safely and … Continue reading →

When I look back on all the jobs I’ve had, the ones that have given me the most sleepless nights have in common a continual fear of being criticized. An email from the “boss” or a request to go to … Continue reading →

“The Boss is Always Right” is the most dangerous unwritten rule that we follow in the workplace. Pretending that bosses are always right, even when they are not undermines the organizational mission, work goals and healthy relationships. It breeds a … Continue reading →